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Macro works solo, but everything is better with friends. Teams get auto-shared tasks and calls, the CRM, and team memory for your agents.

Create a team and invite people

Open Settings → Team and click Create Team. You can add the first members right there, or invite more later by email from the same page. Invitees see the pending invitation when they sign in. You can also copy an invite link for any pending invite and share it directly, instead of relying on email. By default, any member can invite people. Admins and owners can turn off Members can invite to limit invitations to admins.
Team subscriptions require a paid seat for every member. See Billing & plans.

Auto-join on domain

Rather than invite coworkers one at a time, admins and owners can turn on Auto-join on domain from Settings → Team. When it’s on, anyone who signs up for Macro with an email on the team owner’s domain (for example @acme.com) is added to the team automatically. Toggle it off at any time to return to invite-only; existing members are unaffected either way.

Roles

Teams have three roles, in increasing order of access: Admins and owners can remove members. When someone is removed, they lose team-shared content automatically, and removing them from channels revokes everything that was shared there.

What’s shared with a team

Joining a team changes the default sharing for a few block types. Everything else stays private until you share it:
  • Tasks are visible to the whole team by default.
  • Calls started from a channel are recorded, transcribed, and shared with the team by default; participants can turn off Share with team during the call.
  • Emails with tracked customers are shared through the CRM when Email Sync is on for that company.
  • Snippets stay personal until you turn on Share with team in the snippet’s side panel; a shared snippet appears in every teammate’s ; menu and they can edit it.
See Permissions for the full sharing model.

Sign-in and enterprise

You sign in to Macro with Google, with Apple on iOS, or with a one-time code sent to your email. Signing in with Google uses the same account your Gmail or Google Workspace email syncs from. For a GDPR data processing agreement or EU hosting, contact support@macro.com. For FedRAMP or running Macro on your own infrastructure, contact self-host@macro.com. Security covers encryption, certifications, retention, and how agents handle team data.